CUSTOMER PRIVACY NOTICE FOR HOLLYWOOD SPORTSBOOK HOLDINGS PROPRIETARY LIMITED
This notice elucidates the mechanisms by which we collect, utilize, and process your personal information when engaging with our platform at www.hollywoodbets.login, including data provided during the creation of a hollywood account. Every interaction, whether through a hollywoodbets login or placing wagers, is conducted with the utmost responsibility and fortified by robust safeguards. We are steadfastly committed to ensuring your data remains secure, underscored by transparent and meticulous processes.Reviewing this notice alongside other specific disclosures we may provide during data collection will grant you a lucid understanding of how and why we handle your information. It complements other policies without superseding them, serving as a beacon of clarity amid the intricate landscape of data processing.
WHO IT APPLIES TO
This notice pertains to all clients of the Hollywood Sportsbook Group of Companies and bookmaker operations managed by hollywoodbets on behalf of other licensees. A comprehensive overview of our mission, values, and group structure is available in the About Us section on www.hollywoodbets.net. We periodically update this notice to reflect evolving data protection practices, so we encourage regular review to stay informed about how hollywoodbet safeguards your information.
WHAT PERSONAL INFORMATION WE COLLECT AND GENERATE
Personal information refers to data that can identify an individual or legal entity. Anonymous data, stripped of identifiable markers, is excluded from this category.
We collect information essential for client registration and communication, including:contact details (name, address, email, phone number);
We also generate data such as:
We do not collect special categories of data, such as information on race, religious beliefs, sexual orientation, or health.
WHEN AND WHY WE COLLECT AND PROCESS YOUR PERSONAL INFORMATION
Processing your information is necessary to fulfill contractual obligations and encompasses the following purposes:
In certain instances, we process data in your or our legitimate interests, such as employing CCTV for security. Legislation mandates us to collect data for:
Upon registration via spina zonke login, you can manage preferences for receiving information about our products, services, and promotions through the intuitive Mobile App.
CHILDREN’S INFORMATION
Our services are exclusively for individuals aged 18 and older. During registration, we require age verification and do not collect data from those under 18.
WITH WHOM WE SHARE YOUR INFORMATION
We collaborate solely with trusted service providers who pledge to maintain the security and confidentiality of your data. They assist with:
Some providers may operate outside South Africa, where data protection standards may differ. We secure equivalent protection through contracts. By using our site, you consent to not being notified about the level of data protection in other countries. We may also share data with regulatory or law enforcement bodies as required by law.
USE OF YOUR PERSONAL INFORMATION IN PROMOTIONS
When participating in promotions, such as hollywoodbets spina zonke, we process your data to facilitate the event, including communication with you and our partners. Per the Consumer Protection Act, winners’ names and surnames are published on our social platforms (Facebook, Twitter, Instagram). Occasionally, with your consent, we may share photographs. To opt out, please contact us via our contact form.
MEASURES TO PROTECT YOUR PERSONAL INFORMATION
We safeguard your data against:
Our measures include password protection, restricted physical access, and secure document storage. We continually refine our security systems. In the event of a breach, we will notify you and mitigate any impact.
RETENTION OF YOUR PERSONAL INFORMATION
We retain data only as long as necessary, factoring in legal and contractual obligations. Thereafter, data is securely deleted per the Protection of Personal Information Act (POPIA).
CHANGES TO THE NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
We periodically update this notice, so please check it on www.hollywoodbets.net login. Kindly inform us of any changes to your personal information to ensure accuracy.
IF YOU FAIL TO PROVIDE PERSONAL INFORMATION
Failure to provide required data may prevent us from fulfilling contractual obligations, such as permitting wagers. We will notify you if services must be canceled due to this.
COOKIES
Our site employs cookies to enhance user experience. They do not collect personal data but support:
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You have the right to:
Requests for access or correction are processed within 21 days. Identity verification may be required.
LIST OF GROUP COMPANIES
This notice applies to Hollywood Sportsbook Holdings (Pty) Ltd and related entities, including:
The list may be updated. Check the latest notice on www.hollywoodbets-mob.com.
